Zyra
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SERVICE TERMS

Clear expectations before you book.

These terms cover booking requests made through the Zyra website. Last updated 21 September 2026.

Booking confirmation

Selecting a date and time creates a booking request. Your appointment is confirmed only after the Zyra care team contacts you on WhatsApp or by phone.

Consultation hours

Thirty-minute consultation requests are offered between 12:00 PM–2:00 PM and 5:00 PM–8:00 PM India Standard Time, subject to confirmation.

Clinical decisions

A consultation does not guarantee a prescription, GLP-1 medicine or a particular treatment. The doctor decides what is clinically appropriate and may recommend tests or an in-person review.

Packages and third-party costs

The care-team confirmation will state the applicable fee and inclusions before payment. Medicines, diagnostic tests and third-party delivery are separate unless specifically included in the confirmed plan.

Cancellations and changes

Contact the care team as early as possible to change or cancel an appointment. Any applicable refund or rescheduling terms will be confirmed before payment.

Urgent care

Zyra is not an emergency service. For severe or urgent symptoms, seek appropriate local emergency care immediately.

Questions?

Call or WhatsApp the Zyra care team on +91 72548 76633.

Zyra

Doctor-led diabetes and weight care, online and in clinic.

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General information—not individual medical advice. Zyra is not an emergency service.